Privacy Policy at Woman's Own Bingo App

Do you know that the Woman's Own Bingo app collects information about you? It’s part of the platform’s privacy policy, which is fully detailed in the Woman's Own Bingo rules. This page will familiarise you with the main Woman's Own Bingo privacy policy provisions.

What Info Does Woman's Own Bingo Collect?

The first type of information Woman's Own Bingo collects about you is the information you provide directly. You share it when interacting with specific components of the platform. For example, when you create and verify a Woman's Own Bingo account, you may be asked to provide a passport, ID card, or driver’s licence.

Some information about you is sent to Woman's Own Bingo automatically. This includes your IP address, operating system, the device you use to access Woman's Own Bingo, crash reports (if the platform crashes while you’re using it), and more.

Woman's Own Bingo occasionally obtains information about you from third parties. For example, the platform may request information from its payment providers about clients (this can be required to comply with AML and KYC obligations).

Legality of Processing Your Data 

The primary basis allowing Woman's Own Bingo to collect information about you is the contract you enter into during registration. In addition, Woman's Own Bingo is subject to anti-money laundering (AML) and Know Your Customer (KYC) obligations under its UK Gambling Commission (UKGC) licence. These legal requirements permit the platform to collect certain data (notably payment details) to comply with regulatory duties.

How Woman's Own Bingo App Uses the Collected Data

What is the purpose of collecting this information about you? Woman's Own Bingo uses it to:

  • Determine if you are eligible to use the app: the Woman's Own Bingo application needs to verify that you are over 18 years of age and reside in an accepted jurisdiction;
  • Fulfil legal duties: Woman's Own Bingo must carry out AML and KYC procedures (as required by its UKGC licence), which may involve processing your payment information;
  • Support you: if you encounter a technical issue, details about your system or transactions can help the Woman's Own Bingo support team resolve your problem;
  • Improve Woman's Own Bingo: by collecting and analysing how you interact with the platform, Woman's Own Bingo can enhance its performance and user experience;
  • Facilitate responsible gambling: by monitoring how much time and money you spend with Woman's Own Bingo, the site’s specialists can better assess and address potential gambling-related harm;

These and other points of the Privacy Policy may be updated from time to time. If changes occur, Woman's Own Bingo will notify you and provide the opportunity to review all updates.

Sharing Your Personal Data 

Under the Woman's Own Bingo Privacy Policy, the platform may share your personal data. To whom? Primarily, your information can be shared with other companies within the Woman's Own Bingo group and with service providers (payment processors, game suppliers, etc.).

Woman's Own Bingo may also routinely disclose your data to regulators, law enforcement authorities, government agencies, courts, fraud prevention organisations, licensing bodies such as the UK Gambling Commission, eSports self-regulatory bodies, and similar entities. Such disclosures are often necessary to meet AML and KYC compliance obligations.

How Woman's Own Bingo Protects Your Data 

The platform retains a significant amount of sensitive information within its systems, so robust protection is essential. To ensure this, Woman's Own Bingo employs encryption. Standard TLS (Transport Layer Security) is applied when you transmit your data and while it is stored by Woman's Own Bingo.

Alongside encryption, Woman's Own Bingo implements well-established network security controls. These include firewalls, intrusion prevention systems and network segmentation, all of which are monitored and maintained in accordance with industry best practices. To bolster network security, Woman's Own Bingo maintains a dedicated security team that continuously monitors security systems, event logs, notifications and alerts from all systems to detect and manage potential threats. 

Furthermore, Woman's Own Bingo restricts access to your information. Only a limited number of employees, contractors and authorised agents can view the data you provide.

Data Retention 

You may remove certain information you have provided to Woman's Own Bingo at any time; some data may be deleted automatically; other data is retained for periods determined by Woman's Own Bingo. Why is this done? Most commonly, it is to comply with legal obligations that require Woman's Own Bingo to perform AML and KYC procedures, both of which necessitate retaining specific personal data. 

Your Rights Towards Your Shared Data 

Below are some of your principal rights concerning personal information you have shared with Woman's Own Bingo:

  • To be informed about what personal data about you is held by Woman's Own Bingo;
  • To have incorrect or inaccurate information corrected;
  • To request that Woman's Own Bingo erase all data about you when it is no longer necessary for processing, you have a lawful basis for deletion, your data was processed unlawfully, etc.;
  • To request that Woman's Own Bingo restrict the processing of your personal information;
  • To file a complaint with your local data protection authority.

If you wish to make any of these requests, send a corresponding message to [email protected].